AI receptionist

An AI receptionist that answers every call, at any hour.

A missed call is a caller who rings the next number on their list. An AI receptionist picks up every time, works out what the person actually wants, and then does something about it: books the appointment, routes to the right person, or takes a message your team can act on. No hold music, no voicemail nobody checks.

Answers 24/7 ยท Books and routes on the call ยท 40+ languages

24/7 Calls answered
No queue Simultaneous calls
40+ Languages
100% Calls recorded

What an AI receptionist handles

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Answering on the first or second ring

Every call, including the ones arriving at 2am, on a public holiday, or all at once during a lunch rush when the desk phone is already busy.

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Working out what the caller wants

The caller explains in their own words rather than pressing 1 for sales. The agent handles interruptions and follow-up questions the way a person would.

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Booking on the call

Real availability from your calendar, offered and confirmed while the caller is still on the line, with a WhatsApp or SMS confirmation behind it.

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Routing to the right person

Warm transfer to the right team with the context already gathered, so the caller does not repeat themselves to a second human.

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Taking a message worth reading

Not just a name and number, a structured summary of what the caller wanted and what was agreed, written back to your CRM.

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Answering in their language

The agent detects a preference and switches mid-call across 40+ languages. And it does that on the first call, not after a transfer.

What it is

What is an AI receptionist, exactly?

It is a voice agent that answers your business phone line. It greets the caller, understands what they are asking for in plain speech rather than menu presses, and then completes the task: booking an appointment, transferring to a colleague, answering a question from your approved knowledge base, or capturing a message. It is not a recorded menu, and it is not a chatbot bolted to a phone number.

See it in action โ†’
Traditional phone menu
Caller must fit your menuPress 1, 2, 3
Handles a questionNo
Books anythingNo
AI receptionist
Caller speaks normallyYes
Handles a questionYes
Books and routesYes
Capacity

Twenty callers at once is not a busy signal.

A human receptionist handles one call at a time, which is why the third caller during a rush hears hold music and the fifth hangs up. Answering capacity here is elastic, so a spike in volume is answered rather than queued. That matters most on exactly the days you least want to miss a call.

Explore workflows โ†’
During a rush
Calls held in a queueNone
Calls to voicemailNone
Answer timeSeconds
Out of hours
Nights, weekends, holidaysAnswered
Bookings still takenYes
Guardrails

It answers only from what you approve.

The agent works strictly from the knowledge base you give it. Pricing it has not been told, policy it cannot verify, or anything in a regulated area is deflected politely and passed to a human rather than guessed at. Every call is disclosed as AI and recorded, so you can audit exactly what a caller was told.

See how approvals work โ†’
Every inbound call
Disclosed as AIAlways
Recorded and transcribedAlways
Answers outside scopeTransfer to human
Study-abroad consultancy
"We used to take three days to call back a batch of 2,000 education leads. VoiceGun finished before lunch and booked 214 counselor sessions on day one."
Head of Growth Education vertical

AI Receptionist questions, answered

What is an AI receptionist?
A voice agent that answers your business phone line, works out what the caller wants from plain speech rather than menu presses, and then completes the task: booking an appointment, transferring to the right person, answering an approved question, or taking a structured message.
How is it different from an IVR or phone menu?
An IVR makes the caller fit your menu by pressing numbers. An AI receptionist lets the caller say what they want in their own words, handles interruptions and follow-up questions, and can actually complete a booking or transfer rather than just sorting the call into a queue.
Can it handle several calls at the same time?
Yes. Answering capacity is elastic rather than one-call-at-a-time, so a rush is answered instead of queued. There is no point at which a caller hears an engaged tone because the line is busy.
Does it work outside business hours?
It answers 24/7, including nights, weekends and public holidays, and it can still book into your calendar while your office is closed.
Will callers know they are talking to AI?
Yes. Every call opens with a clear disclosure that the caller is speaking with an AI agent on a recorded line. We think that converts better than the moment where someone realises halfway through, and it keeps you compliant in regulated sectors.
What happens when a caller asks something it does not know?
It says so and transfers to your team or takes a message. The agent answers only from the knowledge base you approve, so it deflects rather than inventing an answer you would then have to honour.
Can it transfer to a specific person or team?
Yes, with a warm transfer that carries across what the caller has already explained, so nobody has to repeat themselves to the second person who picks up.
Which languages can it answer in?
40+, including English, Hindi, Punjabi, Spanish, French, Arabic and Mandarin, and it can switch language mid-call if the caller prefers another one.

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