Collections is the call type regulators actually pull transcripts of. VoiceGun discloses on every call, checks consent before dialing, honours opt-outs immediately, and keeps a complete recording of what was said. And it does that on the whole book, not just the accounts someone had time for.
Consent checked before dialing · Opt-outs honoured permanently · Full recordings
EMI and instalment reminders that run only against contacts carrying a valid consent flag, at a sensible local hour.
Reach borrowers before the due date rather than after it, which is the cheapest collection call anyone ever makes.
Work the whole early bucket on schedule. Human collectors then spend their day on the accounts where a conversation actually changes the outcome.
An opt-out heard on a call is honoured immediately and permanently, across every future campaign, without anyone updating a list by hand.
Anything touching settlement, dispute or hardship transfers to a trained human rather than being answered by an agent.
Every call is disclosed, recorded, transcribed and exportable. Usually the fastest part of the compliance sign-off.
Settlement terms, hardship arrangements and anything resembling a legal consequence are restricted by default. The agent states the facts it holds from your own records, and transfers to a trained collector for everything else. That boundary is the point: it is what makes volume safe here rather than risky.
See how approvals work →Recordings and transcripts are encrypted, retained for audit and exportable at any time, with the AI disclosure captured at the top of each recording. Storage region is your choice. Your data is never used to train AI models and never shared or resold.
See our data practices →"Every EMI reminder call is disclosed, consented and recorded. Compliance signed off faster than on our old dialer, and connect rates went up."VP, Collections Banking vertical
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