Enquiry qualification
Call new enquiries within minutes, confirm the visa category, destination and timeline, and route only serious applicants to a counselor.
An agent calls you back within a minute, in the language you pick, working from the goal you choose. No deck, no screen share.
Each card is one call your team would run. Pick one and get it on your phone below.
Call new enquiries within minutes, confirm the visa category, destination and timeline, and route only serious applicants to a counselor.
Walk applicants through exactly which documents are still outstanding, the agent reads only from the checklist you approved. Every promise to send something gets logged against the file.
Remind clients of biometric and interview appointments in their own language, at a sensible local hour, with a WhatsApp confirmation behind it.
Work through files that went quiet months ago and find out which applicants are still planning to move, without burning counselor hours on it.
Chase instalments and filing deadlines from your own data, so nobody misses an intake because an email went unread.
The moment an applicant asks something the agent is not approved to answer, the call transfers to a human rather than guessing.
Course interest and eligibility are captured, but no booking is made yet.
A counsellor slot is confirmed with the student or the parent.
A slot is fixed to assess marks, test scores or eligibility for the course.
A trial or demo class slot is confirmed.
The prospect confirms they will attend an open day or a webinar.
The student registers for a scholarship or entrance test.
The student confirms they will attend the class, demo or event.
An appointment is fixed to verify certificates and ID documents.
The student or parent confirms admission and pays the fee.
The parent or student commits to a date for a due fee instalment.
An inactive student agrees to resume classes.
The contact has gold and wants a loan. Approximate weight, amount needed and timeline are captured.
The contact hears the indicative per-gram amount and interest rate and agrees to proceed.
The contact has a gold loan elsewhere and wants to shift. Current lender, amount and renewal date are captured.
The applicant agrees to apply. PAN, basic KYC and the loan requirement are captured.
Loan type, amount, income and credit score band are captured, but no application yet.
The contact has a future need. A follow-up date or month is recorded for a re-call.
The contact declines for now, and the reason is recorded: no gold, rate, other lender or no need.
The customer commits to a dated branch visit for gold valuation and disbursal.
A dated home visit for gold valuation and disbursal is confirmed.
A slot is fixed for a field officer's residence or business verification visit.
An upload link is accepted, or doorstep pickup of KYC, bank statements and ITR is agreed.
The customer accepts the sanctioned amount, rate and tenure on the call.
The borrower confirms the bank account and the expected disbursal date.
After disbursal, the borrower confirms loan amount, rate, tenure and EMI date.
The borrower agrees to register the auto-debit mandate for EMIs.
An existing borrower opts for a top-up, a renewal or a fresh loan.
The borrower's request to close or prepay the loan is logged for your team.
An overdue borrower commits to a specific repayment date and amount.
The borrower pays a bounced EMI through the payment link sent during the call.
The borrower acknowledges the auction notice and commits to a date to repay or renew first.
The borrower acknowledges the notice and commits to clear dues.
Five days before the due date. States the premium and date from your data, sends a UPI link on WhatsApp and logs the renewal.
A policy in lapse. The agent explains the revival steps your team approved, takes a date to pay dues and never promises a benefit.
An inbound call after an accident. The agent registers the claim details, sends the document list and transfers to a claims officer.
A shopper who left at checkout places the order after the agent answers the question that stopped them.
Interest, product and budget are captured, but no order is placed yet.
The shopper re-confirms the cash on delivery order, the amount and the address before it ships.
The shopper chooses to pay online instead of cash, through a link sent during the call. Offered once, never pushed.
A wrong or incomplete address, pin code or landmark is fixed on the call and passed to the courier.
After a failed attempt, the customer agrees a new delivery date and time slot.
The customer withdraws the cancellation and keeps the order once the real reason is fixed. A firm no is processed.
The reverse pickup date and slot are confirmed with the customer.
The customer agrees to the refund or replacement your team approved for the issue.
The issue is closed on the call, or logged as a ticket with an ETA the customer hears.
A rating or a complaint is recorded against the order.
A repeat purchase of a consumed or subscription item, timed to when it runs out.
The customer gives an explicit yes to repeat delivery. The yes is recorded, never assumed.
The hiring manager gives the role, headcount, rate and the date they need it closed by.
Skills, notice period, pay expectation and work location are captured against a live role.
Fit and interest are captured, but no interview or assignment is booked yet.
The candidate confirms a dated interview slot with the end client.
The client shares interview or on-the-job feedback, so the next submission is sharper.
The referee confirms the candidate's role, tenure and performance.
The candidate verbally accepts the offer and commits to a start date.
The candidate accepts a specific shift or contract, with a start date and site.
Reporting time, site address and supervisor are confirmed before the start date.
A replacement candidate is confirmed for a shift or role someone didn't turn up for.
The candidate agrees to submit IDs and consents to the background check.
The contractor confirms bank and payroll details, so the first pay-out doesn't bounce.
The contractor confirms the timesheet for the period is submitted.
A bench or rolling-off contractor accepts the next assignment.
The buyer's configuration, budget and purchase timeline are recorded against the lead.
Intent is captured, but the buyer isn't ready for a visit or a booking yet.
A broker or channel partner confirms a meeting to take your project to their buyers.
A dated visit to the project or property is confirmed with the buyer.
A video walkthrough slot is confirmed, useful for NRI and out-of-city buyers.
A buyer who skipped a booked visit agrees to a new slot.
A dated viewing for a rental or lease property is confirmed.
The buyer commits to paying the booking or token amount your team approved.
An appointment with your home loan desk or partner lender is confirmed.
The buyer confirms a date to sign the agreement for sale or register it.
The buyer commits to a date and amount for a due instalment.
A buyer shares a friend or relative who may be looking for property.
Every inbound call is answered, a message taken and passed on.
A few set questions are asked and the lead is scored.
A slot is booked, moved or confirmed.
The customer commits to a date to pay.
A short survey's answers are recorded.
From a registered business number, usually inside a minute.
First sentence, every time, along with the fact that the call is recorded.
That is the point. Push it where you think it will break.
We send it over, so you can play it to whoever signs off.
The disclosure is the moment everyone expects the call to end. Listen to a few recordings and see how often it actually does.
Hear real calls →Recorded calls across eight industries, each one starting at the disclosure.
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